SOFT SKILLS

Microsoft Office

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CONTENT

  • Word 2016 Expert
  • Word 2016 Essentials
  • Excel 2016 Expert
  • Excel 2016 Essentials
  • Outlook 2016 Essentials
  • PowerPoint 2016 Essentials

Administrative Skills

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CONTENT

  • Basic Book-keeping
  • Administrative Office Procedures
  • Administrative Support
  • Organizational Skills
  • Supply Chain Management
  • Meeting Management
  • Archiving and Records Management
  • Executive and Personal Assistants
  • Social Media In The Workplace

Career Development

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CONTENT

  • Assertiveness And Self-Confidence
  • Communication Strategies
  • Creative Problem Solving
  • Developing Creativity
  • Digital Citizenshipt
  • Entrepreneurship
  • Interpersonal Skills
  • Negotiation Skills
  • Personal Branding
  • Project Management
  • Time Management

Human Resources Skill Set 1

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CONTENT

  • Business Succession Planning
  • Developing a Lunch and Learn
  • Employee Onboarding
  • Employee Recruitment
  • Generation Gaps
  • Health and Wellness at Work
  • Hiring Strategies

Human Resources Skill Set 2

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CONTENT

  • Human Resource Management
  • Measuring Results From Training
  • Millennial Onboarding
  • Talent Management
  • Train-The-Trainer
  • Workplace Harassment
  • Workplace Violence

Personal Development Skill Set 1

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CONTENT

  • Adult Learning - Mental Skills
  • Adult Learning - Physical Skills
  • Anger Management
  • Attention Management
  • Critical Thinking
  • Developing Emotional Intelligence
  • Goal Setting and Getting Things Done

Personal Development Skill Set 2

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CONTENT

  • Job Search Skills
  • Managing Workplace Anxiety
  • Personal Productivity
  • Public Speaking
  • Social Intelligence
  • Social Learning
  • Stress Management
  • Work-Life Balance

Sales and Marketing

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CONTENT

  • Body Language Basics
  • Call Center Training
  • Creating a Great Webinar
  • Internet Marketing Fundamentals
  • Marketing Basics
  • Media And Public Relations
  • Overcoming Sales Objections
  • Presentation Skills
  • Proposal Writing
  • Sales Fundamentals
  • Trade Show Staff Training

Supervisory Management Skill Set 1

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CONTENT

  • Budgets And Financial Reports
  • Coaching And Mentoring
  • Annual Employee Reviews
  • Employee Motivation
  • Facilitation Skills
  • Media And Public Relations
  • Leadership And Influence

Supervisory Management Skill Set 2

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CONTENT

  • Lean Process And Six Sigma
  • Manager Management
  • Middle Manager
  • Office Politics For Managers
  • Performance Management
  • Supervising Others
  • Virtual Team Building And Mgt

Workplace Essentials Skills Set 1

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CONTENT

  • Appreciative Inquiry
  • Business Acumen
  • Business Ethics
  • Business Etiquette
  • Change Management
  • Civility In The Workplace
  • Conflict Resolution
  • Customer Service

Workplace Essentials Skills Set 2

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CONTENT

  • Delivering Constructive Criticism
  • Developing Corporate Behavior
  • Networking Outside the Company
  • Risk Assessment and Management
  • Safety In The Workplace
  • Teamwork And Team Building
  • Workplace Diversity